Commercial/ Industrial

Programs for commercial and industrial (C&I) customers can yield substantial savings at some of the highest cost-benefit ratios in your portfolio (particularly lighting, heating, venation and air conditioning retrofits). Typical strategies include offering audits and information, financial incentives, low-interest financing and operations and maintenance training.

Energy Efficiency is an Important Customer Service

The make-up of the C&I customer base can differ quite a bit from one utility to another, but in most cases C&I customers are large power users with a lot of influence in the community, and so a key customer service concern. Targeted energy efficiency programs can be an important tool to help your utility protect and strengthen these relationships.

Helping your C&I customers increase their efficiency can boost their profitability, improve their productivity, enable job growth in your community and even attract new businesses to locate in your service territory.

Rely on and Relay Stories from the Field

CEEP’s Resource Library will direct you to program models and marketing strategies that have been proven for the C&I sector. By commenting on these resources and sharing your own experiences and advice, you can help us to identify what works for utilities like yours and help us further refine guidance based on utility size, goals, drivers and program budgets.